FAQ

No, you can place an order as a guest without creating an account.

However, we recommend creating an account if you'd like to:

• View your order history
• Save your shopping cart and payment details for future purchases

Creating an account is quick and easy! Just visit happiekart.com, click on the profile icon, and follow the on-screen instructions.

Your order confirmation is automatically sent to your email when you place an order.

If you haven’t received it within 24 hours, please:

• Check your spam or junk folder
• If it’s still not there, contact us at contact.happiekart@gmail.com

We’ll be happy to check if there’s an issue with your order.

Orders are typically canceled only if:

• There’s a stock issue, or
• You’ve requested the cancellation

We sincerely apologize if your order was canceled due to an issue on our end. In such cases, we’ll always offer a suitable alternative product or process your full refund as quickly as possible.

There’s only a short window between placing your order and us starting to process it.

If you’d like to cancel, please contact us immediately at contact.happiekart@gmail.com or via our Contact Page.

If the order has already been processed and dispatched, you can still return it after receiving it.

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

• Orders within India are typically delivered in 3 to 10 days, depending on your region.
• Orders outside India may take up to 14 days for delivery.

You’ll receive order tracking updates via email as your order progresses.

If your order hasn’t arrived within the expected timeframe, please contact us and we’ll be happy to check the status for you.

Currently, we only ship within India.

We’re working on expanding our delivery options in the future. Stay tuned for updates!

We offer free shipping on most items.

However, for products with a lower price, a shipping fee may apply. If applicable, the shipping cost will be clearly mentioned on the product page before you make a purchase.

Yes, you’ll receive updates at every stage of your order—from placement to dispatch and delivery.

Once your order is dispatched, we’ll send you a delivery confirmation email with a tracking reference, so you can check the progress of your order online at any time.

"Refunds are only applicable for defective or damaged products."
→ This means refunds are offered for items that are damaged or defective.

"Kindly note that electronic products are exempt from this policy."
→ This implies that electronic products do not qualify for refunds, even if damaged or defective.

Please refer to our full return policy here: Refund Policy.

We currently do not offer exchanges.

Please reach out to our customer service team at contact.happiekart@gmail.com.

For more details on returns, kindly refer to our Refund Policy.

In the rare event that your order arrives damaged or faulty, please:

1. Take clear photos and videos of the item

2. Email our customer service team at contact.happiekart@gmail.com with the details

Please note: 

• "Refunds are only applicable for defective or damaged products."
  → This means refunds are offered for items that are damaged or defective.

• "Kindly note that electronic products are exempt from this policy."
  → This implies that electronic products do not qualify for refunds, even if damaged or defective.

For more information, please refer to our Refund Policy.

The timeframe depends on the carrier or return shipping method you choose.

Once we receive your returned item, we’ll notify you by email.
We aim to process your refund within three days of receiving the item at our warehouse.

Please note, it may take several additional days for your bank or credit card provider to credit the refund to your account or card.

Not at the moment, but we’re planning to offer gift vouchers in the near future. Stay tuned!